About us

No customer should ever
be left on read.

BuiltFlo started with one observation: businesses win or lose customers in their WhatsApp inbox — and most are losing.

Our story

From missed messages to a movement.

We watched brilliant brands lose sales every night — not because their product was bad, but because nobody replied at 11 PM. So we built AI agents that never sleep, never forget a product detail, and never miss a chance to help a customer buy.

Today our agents handle over a million messages for brands across e-commerce, healthcare, real estate, food and travel — turning WhatsApp from a support burden into their highest-converting sales channel.

// operating principle

Every chat is a chance to sell.

What we stand for

Our values

Speed is respect

Answering in 3 seconds instead of 3 hours is the most underrated form of customer respect.

🎯

Revenue, not vanity

We don't celebrate message counts. We celebrate orders closed, carts recovered, bookings made.

🪞

Honest AI

Our agents never lie, never overpromise, and hand over to humans when that's the right call.

1M+
messages handled
120+
brands served
14
countries live
96%
client retention
The team

Small team. Obsessive standards.

AR
Adam R.
Founder & CEO
NK
Nadia K.
Head of AI Training
JT
Jonas T.
Lead Engineer
MF
Maya F.
Client Success

Want to work with us?

Whether you're a brand ready to grow or talent ready to build — we'd love to hear from you.